Terms & Conditions

Last Updated: May 27, 2026

Welcome to Wcart. These Terms & Conditions ("Terms") govern your access to and use of the Wcart platform website applications products and services available through https://wcart.io.

By accessing or using Wcart services you agree to comply with and be bound by these Terms. If you do not agree with these Terms please do not use the platform.

1. Definitions

"Wcart" "we" "our" or "us" refers to Wcart and its affiliates.

"User" "Customer" or "you" refers to any individual business or organization using the Wcart platform or services.

"Services" refers to all ecommerce-related services software APIs hosting integrations AI features support services and associated functionalities provided by Wcart.

"Platform" refers to the Wcart website dashboard applications APIs and infrastructure.

2. Acceptance of Terms

By registering for an account accessing the platform or using any Wcart services you acknowledge that you have read, understood and agreed to these Terms.

You must be at least 18 years old or legally authorized to operate a business in your jurisdiction to use the platform.

Wcart reserves the right to refuse access to any user or business at its sole discretion.

Your use of the Services is also subject to Wcart's Privacy Policy and any other applicable policies, guidelines or terms that may be published by Wcart from time to time.

3. Services Provided

Wcart provides ecommerce software and infrastructure that may include:

  • Online store creation and management
  • AI-powered ecommerce tools
  • Payment gateway integrations
  • Hosting and cloud infrastructure
  • Inventory and order management
  • API and headless commerce solutions
  • Marketplace and multivendor capabilities
  • Marketing and analytics tools
  • Third-party integrations

AI Features Disclaimer

Certain Services may include artificial intelligence or machine learning features.

AI-generated content recommendations, descriptions, analytics and outputs are generated automatically and may contain inaccuracies or errors.

Users are solely responsible for reviewing, verifying and approving any AI-generated output before relying on or publishing such content.

AI-generated outputs are provided for informational purposes only and should not be considered legal financial tax medical or other professional advice.

Wcart does not guarantee the accuracy, completeness or suitability of AI-generated results.

Wcart may update, improve, modify, suspend or discontinue any feature or service at any time.

4. Account Registration & Responsibilities

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate complete and updated information during registration and use of the platform.

You are solely responsible for:

  • Your store content
  • Product listings
  • Customer communications
  • Business operations
  • Compliance with local laws and regulations
  • Taxes GST duties and legal obligations

You agree not to:

  • Use the platform for illegal or fraudulent activities
  • Upload malicious software or harmful content
  • Attempt unauthorized access to Wcart systems
  • Violate intellectual property rights
  • Abuse or misuse platform resources

You further agree not to use the Services to:

  • Distribute spam or unsolicited communications
  • Host or distribute malware viruses ransomware or harmful code
  • Engage in phishing fraud or deceptive activities
  • Sell prohibited illegal counterfeit or regulated products without proper authorization
  • Infringe intellectual property rights
  • Circumvent platform security measures
  • Interfere with or disrupt the Services
  • Violate any applicable laws or regulations

Wcart may temporarily suspend, restrict or limit access to the Services while investigating suspected violations of these Terms, fraudulent activity, security concerns or actions that may negatively impact the Platform users or third parties.

Wcart reserves the right to suspend or terminate accounts violating these Terms without prior notice.

5. Pricing Billing & Payments

All subscription fees, service charges and applicable taxes must be paid according to the selected plan or service agreement.

Payments may be processed through third-party payment gateways.

You authorize Wcart to charge the applicable fees for your subscription and related services.

Failure to make payments may result in suspension or termination of services.

Wcart reserves the right to revise pricing, modify plans or introduce new fees at any time with prior notice.

6. Electronic Communications

By creating an account or using the Services you consent to receive communications from Wcart electronically including:

  • Service announcements
  • Billing notifications
  • Security alerts
  • Product updates
  • Legal notices

Electronic communications shall satisfy any legal requirement that such communications be provided in writing.

7. Subscription Cancellation & Termination

Subscriptions continue based on the selected billing cycle unless cancelled. Users may request cancellation of services through the designated support channels or account dashboard.

Upon cancellation or termination:

  • Access to the Services may be disabled immediately.
  • Platform features may become unavailable.
  • User data may be retained for a limited period in accordance with Wcart's internal data retention policies.
  • After the retention period data may be permanently deleted and may not be recoverable.
  • Users are responsible for exporting and backing up their data before cancellation or account termination.

Wcart reserves the right to suspend or terminate services immediately if:

  • Payments are overdue
  • These Terms are violated
  • Fraudulent or unlawful activity is detected
  • Platform security is at risk

8. Refund Policy

Except where required by applicable law or expressly agreed in writing by Wcart all payments subscription fees, setup fees, service charges and other amounts paid to Wcart are final and non-refundable.

Users are encouraged to review service details carefully before purchasing or subscribing.

9. Intellectual Property

All Wcart software technology branding platform design logos, content documentation and proprietary systems remain the intellectual property of Wcart or its licensors.

Users retain ownership of their own store content, product data images and trademarks.

By using Wcart services you grant Wcart a limited license to host process display and transmit your content solely for providing the Services.

10. Third-Party Services & Integrations

Wcart may provide integrations with third-party tools, payment gateways, APIs, shipping providers or external platforms.

Wcart is not responsible for:

  • Third-party service availability
  • External platform downtime
  • Third-party data handling
  • External service interruptions
  • Charges imposed by third-party providers

Use of third-party services is subject to their own respective terms and policies.

11. Export Compliance

Users agree to comply with all applicable export control trade sanction and international trade laws.

Users shall not use the Services in any manner prohibited by applicable export regulations or sanctions programs.

12. Data & Security

Wcart implements reasonable security measures to protect platform data and infrastructure. However no online platform or transmission method is completely secure.

Users are responsible for maintaining backups of important data and ensuring proper security practices within their own operations.

Wcart shall not be liable for:

  • Data loss
  • Unauthorized access caused by user negligence
  • Cyberattacks beyond reasonable control
  • Service interruptions caused by external factors

13. Disclaimer of Warranties

Wcart provides the Services on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law Wcart disclaims all warranties representations and conditions of any kind whether express implied statutory or otherwise including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of services
  • Availability or uninterrupted operation

Wcart does not warrant that the Services will be error-free, secure uninterrupted or meet the specific requirements of any user.

Unless expressly stated in a separate written Service Level Agreement (SLA) Wcart does not guarantee uninterrupted availability, uptime error-free operation or continuous access to the Services.

14. Limitation of Liability

To the maximum extent permitted by applicable law Wcart shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Loss of profits or revenue
  • Business interruption
  • Data loss
  • Loss of goodwill
  • Third-party claims

Wcart's aggregate liability arising out of or relating to the Services whether based on contract tort (including negligence) strict liability statutory duty or any other legal theory shall not exceed the total amount paid by the user to Wcart during the twelve (12) months immediately preceding the event giving rise to the claim.

15. Force Majeure

Wcart shall not be liable for any delay interruption or failure to perform its obligations caused by events beyond its reasonable control including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fires
  • Pandemics
  • Epidemics
  • Government actions
  • Internet outages
  • Cyberattacks
  • Labor disputes
  • Power failures
  • Telecommunications failures

Performance obligations affected by such events shall be suspended for the duration of the event.

16. Indemnification

You agree to indemnify defend and hold harmless Wcart its directors officers employees partners affiliates licensors and service providers from any claims liabilities damages losses costs or expenses including reasonable legal fees arising from:

  • Your use of the Services
  • Violation of these Terms
  • Violation of laws or regulations
  • Infringement of intellectual property rights
  • Customer disputes related to your business
  • Content products or services offered through your store

17. Changes to Terms

Wcart reserves the right to modify or update these Terms at any time.

Updated Terms will be published on the website with the revised effective date.

Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Chennai Tamil Nadu India.

19. Survival

The provisions relating to Intellectual Property Disclaimer of Warranties Limitation of Liability Indemnification Governing Law Payment Obligations and any other provisions that by their nature should survive termination shall remain in effect after termination or expiration of the Services.

20. Contact Information

If you have questions regarding these Terms & Conditions please contact Wcart at:

21. Entire Agreement Severability & Waiver

These Terms together with Wcart's Privacy Policy and other applicable policies constitute the entire agreement between Wcart and the user regarding use of the Services.

If any provision of these Terms is found to be invalid unlawful or unenforceable the remaining provisions shall continue in full force and effect.

Failure by Wcart to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Acknowledgement

By accessing or using Wcart Services you acknowledge that you have read, understood and agreed to these Terms & Conditions.